I figured even if my posts don't get read in the forums, this is one place you would not miss. At every single step I had to figure out every hurdle myself, so huge thanks for getting dormant brain back into action. Currently am battling why after following every step that Jomsocial facebook integration talks about and I won't reproduce an elaborate video for it. All I see a blank pop-up and I find this ridiculous to go to a forums which is like finding a needle in a haystack. For the money I am paying for your products, the least you could do is borrow a few pages from a hosting provider called siteground. Looks like from the names all support is either Russian or East European, but boy they are good. Now that I have vented I'll keep looking on Google because looks like you have very carefully guarded Socialize and Jomsocial.
I am really sorry that you don't think you are getting the service you expect from us. We try hard to Make sure all our customers are given great support and service and i am concerned if this is not what you are receiving. I am not able to find any support posts from you and i would like to make sure you don't have any unresolved posts open under another account or this one.
Our team are from all over the world and cover most time zones and i am in Australia so the delay to responses shouldn't be to long.
Please let me know of any outstanding issues that you have and i will look into them for you, alternatively you can contact me paul AT ijoomla DOT com
