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Support renewal for existing site/customer

12 years 3 months ago
  • CJ Ramseyer's Avatar
    Topic Author
  • CJ Ramseyer
  • Visitor
Licenses:

Greetings.
I have been requested to assist someone with their website and JomSocial integration. There are several issues including questions about Guru integration.
I would like to speak with someone as soon as possible on this topic to determine what is necessary to determine the support status and transfer/renew that support.

The site is gallaghersmusic.net. I have taken over the role of lead developer of the site, and if you browse the site you will notice some technical issue with regards to JomSocial. I will also be working to install/integrate Guru and would sincerely appreciate some input on this topic.

I do not know the current status of support at this point, and have some support related questions in terms of having an understanding of the licensing and how to move this forward. I would appreciate if someone could get back to me as soon as possible.
I can be reached @ (203) 690-4969 or This email address is being protected from spambots. You need JavaScript enabled to view it.

12 years 3 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
Licenses:

Hi CJ Ramseyer

I am not able to find that domain registered in our system as a supported domain. To receive support and download the product you need to have a valid licence if you tell me the username or email the account is associated with then i can look it up. If there is not a current subscription then one would need to be purchased.

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