Hi all,

I just bought Socialize with the 5 bonuses ,but I got an error messsage during the payment via paypal ,something like : a site error ....has been truncated (I'm not remembering the exact words)
I got the paypal payment recept ,but now I can't download my purchase ,probably because the payment process under my account hasn't been completed.
What is the solution ?
If you need any substantiation of my paypal payment just let me know.
Thanks a lot.

Hi Mohammed,

I need to get our billing dept to look into this for you to find the transaction as it isn't showing up for me, they will reply to you once they come on shift, could you please reply with the paypal trans ID as i'm sure they will need it .

Sure Paul,

This is the transactioncode 10K504510C044472B

Hi Mohammed,

Sorry about the inconvenience. We already added the license to your account and now you can download it from here:
www.jomsocial.com/component/digistore/licenses

Best regards,