Hi! I have a complicated problem. I have a Joomla1.5 site with Jomsocial Version: 1.8.0. I want to upgrade my site to Joomla 2.5. It seems that for me to be able to do that, first I would need the latest version of Jomsocial for the Joomla 1.5 so that when I upgrade the site to Joomla 2.5 it will work with the remaining Jomsocial upgrades for the Joomla 2.5 site migration. So have been told that I need to do tire updates for the Jomsocial in my Joomla 1.5 site. Now, for me to be able to purchase and download the Jomsocial update packages that are needed for the tire update procedure, I need to log in with the username and password that my Jomsocial extension was registered with when it was bought from your site. The problem is that the Web Designer who installed Jomsocial on my site years ago does not have and / or does not remember the details of the log in form password and username or the payments details/reciept that he used or get when he put Jomsocial in my website. What I am asking is this, if I register a fresh on your website with my same domain but with new username and password and then buy Jomsocial Professional that goes for $149, will I be able to update my Jomsocial Version: 1.8.0 extension and still have all the users and all the data that my Jomsocial Version: 1.8.0 and Joomla 1.5 site have and also that will everything work ok after I migrate to joomla 2.5. I’ll appreciate your help very much. I have been using the Jomsocial extension on my site for many years and have a full community and membership in my site using your extension. Thank you.
We can only send login details to the registered email address for an account, if the email address is not known or was the web developers email, then for account privacy we cannot give out account details for another persons account. even though they may have been your web developer.
If you tell me the email addresses you think were uses then we can send the details to that address