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Renew a membership

12 years 3 months ago
  • Mia's Avatar
    Topic Author
  • Mia
  • Visitor
Licenses:

Hi,

I have been emailing you guys and trying to get in touch with someone about renewing my membership, but no one responds. I want to purchase Jomsocial again, but I was told I would get a 50% discount on renewal. When I log into my account there is no such thing and it shows that I've never purchased anything from you guys and it tells me if I can't see my downloads to contact billing. I would like to purchase the new versions of Jomsocial, but I thought I would receive a discount for renewal? How do I get this discount if there is nothing set up on my account to do such a thing?

The last time I purchased was in 2012, here is my order info:

Order Summary


Order ID: JOMS120628-9384-50112

Professional Edition - Payplans Bundle

Order Total: $268.00

12 years 3 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
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Hi Mia,

Could you please email me the email address that you may have used in previous accounts on our site and i can look it up for you to see what the problem is Please send the information to paul AT Ijoomla DOT com

12 years 3 months ago
  • Mia's Avatar
    Topic Author
  • Mia
  • Visitor
Licenses:

I sent my email address to the email address you provided.

12 years 3 months ago
  • Paul's Avatar
  • Paul
  • Visitor
  • Thank you received: 0
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Hi Mia,

We don't seem to be receiving your emails can you post the email address in a new topic here www.jomsocial.com/billing This ticket system cannot be seen by other users. Alternatively if you are happy t post it here i can delete it after i see it

12 years 3 months ago
  • Mia's Avatar
    Topic Author
  • Mia
  • Visitor
Licenses:

This email address is being protected from spambots. You need JavaScript enabled to view it.

12 years 3 months ago
  • Ricardo's Avatar
  • Ricardo
  • Visitor
  • Thank you received: 0
Licenses:

Hi Mia,

I restored your purchase from our old store to the current one. Now you can renew the license from this page:
www.jomsocial.com/component/digistore/licenses

You will get up to 50% OFF during this process.

Best regards,

Moderators: Piotr Garasiński
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