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I get 25 days of support...

12 years 4 months ago
  • Luis D's Avatar
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  • Luis D
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I have a question, I get 25 days of support and still keep popping problems have not been solved, and the fact that new registered users Jomsocial multiplied appear in my notifications input (add photo) on the ticket about me have said they will surely solve when you take the 3.3 update, but not sure if that will get the update before I can finish my support period. The question is this, if my support period ends, or when you take the update and install it, if new errors appear, or did not solve the problem, what happens?

https://www.jomsocial.com/forum/profile-universal-features/16483-notifications-in-admin

Thanks in advance.

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12 years 4 months ago
  • Paul's Avatar
  • Paul
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Hi Louis,

You have access to support as long as you have an active subscription, The issue you have open with us is a confirmed bug and is not counted as towards any limits in the number of support tickets.

We hope to have a resolution to the post this week. Thanks you for your patience

Moderators: Piotr Garasiński
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