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Am a member, but can't post a question in Technical Support Forum

12 years 4 months ago
  • alexio's Avatar
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  • alexio
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I'm a registered member here, (1 Pro Version, 1 Developer version) but for some reason, I can't post a question in the Technical Support > Installation & Upgrades Forum. - The "Post a New Topic" button is missing.

Ditto with all other Forums, except the Pre-Sales Questions and Billing forums.

Can you help, please - am in middle of upgrade (with a blank screen and errors) and am in a time crunch.

Thanks in advance.

12 years 4 months ago
  • Chris's Avatar
  • Chris
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Hi there.

I'll pass this question to our billing specialist Ricardo, and I'm sure he'll reply as soon it's possible

12 years 4 months ago
  • alexio's Avatar
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Thanks Chris....

I've just figured it out: Chrome had automatically logged me in with an old JomSocial login...... now defunct.
Therefore, though it looked like I was a current registered member, I was not.

I've logged in successfully using my current account, and indeed, I can post in the tech forum.

Thanks, and sorry for the inconvenience...... you could delete this ridiculous post. ;-)

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