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10 years 1 month ago
  • Rudolph's Avatar
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  • Rudolph
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JomSocial Expired

Hi I need some support but I cant find the link anywhere that lets me post my question.

I think I have found a bug, Im running Version: 2.8.4, when clicking on a photo that a user posts the whole of Jomsocial seems to move to the footer module position and when that happens none of the links work.

www.ideasolutions.co.za

In the attachement you can see jomsocial is now in the footer position

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10 years 1 month ago
Licenses:

Hi, Rudolph.

1. You can't post support requests because you not hold valid support subscription. It probably expired.
If you have valid subscription, please post here: www.jomsocial.com/forum/billing-issues to explain it.
Then open new thread - we'll surely help you :)

2. You're using outdated and unsupported version of JomSocial. Please upgrade to current version -> JomSocial 3.1.1


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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