I can not remember my password. I believe my user name is (was) eng4ucn and I use This email address is being protected from spambots. You need JavaScript enabled to view it. to apply for my account with Jomsocial. I am a subscribed customer, order confirmation number is 12254 and Amount paid was $99.00.
I have tired to retrieve my password through filling up my email but I did not receive any verification email from you. Please provide me with the user name and password.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
