Can I use my own domain instead of your sub-domain on Instant Jomsocial?

Hi Lonny,

Yes you can, please read Instant Jomsocial FAQ for details :)

Warm Regards,

David

I'm testing it out, but it will not work and nobody from your support team will get back to me. The first thing I did was change the domain name and it points to the wrong place. I've been waiting almost the entire length of the free trial and no one will get back to me. I have opened multiple support tickets.

I changed the A record like it told me to and it even did a check and set it was good. My instant site: fightclubbed.jomsocial.me/ What I changed the domain to: Url: fght.us

As you can see the new domain does not point to the instant jomsocial site.

Hi Lonny,

so you didn't bought instant jomsocial, did't you? or you had been made payment to us?

Warm regards,

David

I was planning on buying it once the free trial was over, but I won't if changing the domain name will not work.

Hi Lonny,

did you got instruction via email when you sign up about how to change it to your own domain?

Warm regards,

David

Yes I changed the A record to what it told me to, but the domain points to the jomsocial.me accounts page. As you can see... fght.us I attached a screen shot so you can see it set up in my account and a shot of my Godaddy account where I changed the A record.

Here are the instructions I got:
Find the control panel on your domain registrar’s website, and locate your DNS (Domain Name System) settings.
Create / update the records for your domain

Create/Update an appropriate A record for your naked domain so that points to the IP address: 15.126.241.68
Example: @ A 15.126.241.68

Hi Lonny,

I will pass this to our billing specialist :) please be patient :D

Warm regards,

David

Any update on this? No one has got in touch with me and my trial is up and you charged my credit card. Can I please get this resolved or get a refund?

Hi Lonny,

I will pass this to our Billing Specialist :)

Warm regards,

David

HI Lonny, we are looking into the domain name change issue, we will let you know as soon as this is resolved.

Hi Lonny,

This issue should be fixed, please try again and let me know if you're still having an issue.