hey guys,

I had a few sites with jomsocial a few years back and I am wanting to get at least one of these sites back up and running.. LIAUTISM.COM.. I tried every email and I can't figure out which one. I put in the lost password and it's telling me, email is not good.. you can also see I have bocceonline.com and other licenses.. I just need to reestablish this website for the Long Island Autism community.. please help..

Regards,
Lonny

Hi there.

I'll pass this question to our billing specialist Ricardo, and I'm sure he'll reply as soon it's possible.

???? Any Help

Hi Lonny,

Sorry about the delay. I missed this ticket.

I added the old license to your account. It expired on 06-21-2010 04:15:00 PM. Also, I found there are 2 more licenses under other account associated with Rosaria. Should I add these licenses too even when they expired in 2010 and 2011?

Remember that you can renew the expired license and use it in all your personal sites.

In order to renew just click on renew button on this page:
www.jomsocial.com/component/digistore/licenses

Best regards,

"Remember that you can renew the expired license and use it in all your personal sites."

so you mean I didn't have to buy 3 different licenses for the other websites I had?

grrr..

anyway, yes , add those to my account. I think it was bocceonline and getfitlongisland.. something like that..

Regards,
Lonny

there's no renew button on the licensing page.. All I get is the account info and asking me to add a new license to my cart.. nothing about the old license..


regards,
Lonny

Hi Lonny,

Yes, with a single license you will be able to use the extension in all your personal sites. But remember that you will get support only in the domain name associated with the license. If you need support for other domains you could consider buy more licenses.

Please check again, if you can't see the renewal button please send me a snapshot of what you see.

Thanks,

Hi, here's some screenshots. so where do i upgrade?

waiting over 2 weeks.. bump

Hi Lonny,

The licenses were on lonny sherman account. Now they are on this account: LonnyS

Best regards,