Hi Dear Sir/Madam

We purchased Jomsocial as below but our account shows it is still in Expired state and we still cannot upgrade our jomsocial. Please let us know if you've got any questions. Thanks,

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Forwarded message

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From: JomSocial.com <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Date: Fri, Jan 10, 2014 at 4:11 PM
Subject: Noah W, thank you for your order!
To: This email address is being protected from spambots. You need JavaScript enabled to view it.


Dear Noah W

Thank you for purchasing from JomSocial.com. We hope you'll enjoy our products.

Amount paid: $74.50.

Your order confirmation number is 13073.

Visit www.jomsocial.com/ often to check out new products and get the latest news. Remember, your username and password get you access to all the features of JomSocial.com.

Once again, thanks for buying from JomSocial.com. We value your business, and we hope to see you again soon.

Best Regards,

JomSocial.com
www.jomsocial.com/



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Noah Wayne, M.Sc., PhD Candidate
Certified Exercise Physiologist - CSEP
Cell: 416-889-7289

York University
School of Kinesiology & Health Science
Office: 138 Chemistry Building
Mailing Address: 357 Bethune College
4700 Keele Street
Toronto, ON M3J 1P3
Tel: 416-736-2100 ext. 22398

Black Creek Community Health Centre
Research Coordinator
416-249-8000 ext. 3247

Hi Noah,

Thank you for contacting us. I've checked, verified, and have applied the renewal's purchase to your JomSocial Pro's license. You should be able to download the latest JomSocial by logging in and navigate to My Account > My Downloads.

Would you be kind enough to check and verify?

Hi,

We have not received any response back from you in over 7 days, and would like to know if you consider this issue to be resolved. If you have any further questions, simply reply to this post.