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Deleted photos again

8 months 2 weeks ago
  • Jan's Avatar
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Hi,
all photos have been lost. I did not make any changes today
Please help me.
Jan

8 months 2 weeks ago
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Hi Jan,
Could you share more details, as your site has the photo and same are showing in backend: prntscr.com/ik7sfk
Frontend: prntscr.com/ik7sjv

Regards

8 months 2 weeks ago
  • Jan's Avatar
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Hi,
I updated from backup, but not everything updated. Please check attached file. It was not for the first time.
Do not you know what happened to all original photos being deleted?
After uploading from backup, the number of photos does not match, and album covers are not displayed. (attached file)
Thanks for support.

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8 months 2 weeks ago
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Hi
This is really strang as, without deletion of photo, they never deleted.
Please check you have 3rd party extension that overrides on Jomsocial configurations and applies their settings.
It may cause from 3rd party extensions rules.

Regards

8 months 2 weeks ago
  • Jan's Avatar
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ok and what you think about album covers? Exist any solution?
Thank you
jan

8 months 2 weeks ago
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There is a revision and rewriting of photos, album covers, etc.?

8 months 2 weeks ago
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Hi
If the album does not have any cover you will see default thumbnail. You need to add an album cover to display it. I checked it to add photos but not able to replicate the issue.


Regards

8 months 2 weeks ago
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okey

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