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Video Comment showing error

11 months 6 days ago
  • James's Avatar
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  • James
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When I try to post a comment on a video I get an error like in the attached image, this happens on both chrome and IE
The message does post however, but not knowing that it did post to video comments I tried posting it again, When I refresh the page I see my two posts.
Now if I try to remove a post I get another error and find that I cant remove the duplicate post, Do you know why this is happening?

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11 months 6 days ago
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Hi
To check the site I need your site information.
Kindly follow the below steps to provide information.
1. Edit your first post.
2. Click switch below main text field: prntscr.com/fk3hdg
3. Provide your site details: backend URL, admin credentials and FTP: prntscr.com/fk3hwz
4. Let us know that you provided credentials by posting in the same thread.

Also, let me know if you updated Joomla or change PHP version recently and after that, you are facing this error.
Regards

11 months 6 days ago
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Have updated the OP

11 months 6 days ago
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Hi
I checked your site but have not found any issue in the video player.
Can you clear browser cache and check it again?
Here you can see its working fine prntscr.com/hzatf8

Regards

11 months 6 days ago
  • James's Avatar
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Yes the video player works Pankaj, the problem arises when I comment on a video,
When I comment on a video I get the following error, but the comment does appear on the page all-the -same.




Then If I try to remove a comment I get the following error, and I am unable to remove comments, I have already deleted my browser cache

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11 months 3 days ago
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JomSocial Active GURU Active Publisher Active AdAgency Active iSEO Active Socialize Active

Hi
I checked the commenting on video and it showing the error as you show but also posting and deleting the comments.
I am checking the issue with the development team for more details.
I will update you here soon.

Hi
KIndly apply this solution:
1. By using PHPMyAdmin from hosting Cpanel, open db1054145_clubcom database.
2. and execute this query:

ALTER TABLE `hccom_community_activities` ADD `updated_at` TIMESTAMP NOT NULL DEFAULT CURRENT_TIMESTAMP AFTER `actors`;
Let me know if it helps.



Regards

Moderators: Piotr Garasiński
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