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Deleted photos

10 months 2 weeks ago
  • Jan's Avatar
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  • Jan
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Hello,
I have problem with deleted photos our users. Please check this url: book.staffito.com/index.php/1691-olga-v/photos?start=24
Why do icons remain?
I have a cron task set, but the icons will not be deleted.
Can you help me? Is it bug or is it standard?
Thank you
Jan

10 months 2 weeks ago
Licenses:

Ahoj Jan.

Thank you for contacting us.
Those are icons of empty albums: prntscr.com/hvghr9
You can see that there are 0 photos :)
If you want to get rid of them - albums need to be deleted separately.


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10 months 2 weeks ago
  • Jan's Avatar
    Topic Author
  • Jan
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  • Junior Boarder
  • Posts: 108
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Licenses:
JomSocial Active Socialize Active

Yes, but they are Stream albums, so Olga cant delete, or she can?
Thanks
Jan

10 months 2 weeks ago
Licenses:

HI, Jan.

Stream and cover albums are system albums and they can't be removed.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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