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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

converting community videos to hd or 1920*1200

6 years 3 months ago
Licenses:
JomSocial Active Socialize Expired

when i upload a video to jomsocial even if its full hd the convertor turns the video to 640*480 the is no setting that allows for full hd videos to be uploaded, how do i make that happen?what r the files i edit ,what code do i add to the ffmpeg .

6 years 3 months ago
Licenses:

HI.

Thank you for contacting us.
There are limited options to set video quality but still there are some in video settings: prntscr.com/hicybe
The rest depends on your FFMPEG library installed on your server.
Ask your hosting provider if this could be adjusted as well.


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Moderators: Piotr Garasiński
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