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Removing a profile picture doesn't remove it from the user's album - bug?

1 month 2 days ago
  • Gavin's Avatar
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Hi there.
It seems that removing a profile picture is a two-step process.
Ideally, if an admin removes a profile avatar, it doesn't remove it from the user's album, the admin also and remove the copy as well.
Users often upload the first thing that appears in their pictures folder, in order to access the site. (uses forced avatar extention). These pictures are not always ideal and removing them should probably be made easier - as some of the admins would expect all copies to be removed by default.

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1 month 2 days ago
  • Michał's Avatar
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HI, Gavin.

Thank you for contacting us.
No that's fine :) Removing or changing avatar won't delete picture. It will remain in album.
Why it should be removed ? You just change role of the image. The same apply to cover images.
The same way it works on e.g Facebook.


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1 month 2 days ago
  • Gavin's Avatar
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Maybe a complete removal option could be added in that case?
I've been asked why it needs to have an album anyway and I honestly don't know what to say other than it's always been there. I guess expectations of how profiles work on most other sites and apps is that when it is deleted, it's done so in completeness. I think the only site I know of that makes an album is Facebook, and I think then you have the option to remove profile pic or delete photo :)

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1 month 2 days ago
  • Michał's Avatar
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HI, Gavin.

Albums store photos and there is special album for covers.
It's used because you my also load photo from album.
Changing or removing avatar is not the same as removing photo. What if after a while I want to go back to my past avatar?
As far I remember you're the first one that want changes in this feature :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
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1 month 1 day ago
  • Gavin's Avatar
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It's always good to be a first! But I mean this feature for admins on the front end - the only reason an admin might want to remove an avatar is if it is a bad/distasteful or illegal image - so it would be good to make the job easier =)

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1 month 1 day ago
  • Michał's Avatar
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HI, Gavin.

:) reporting is used to make admins job easier ;)
You can report inappropriate avatar :)

Click on avatar and choose "Report" prntscr.com/h8kovi
Write a report: prntscr.com/h8kp0h
prntscr.com/h8kp68

Then at backend: prntscr.com/h8kpfv
prntscr.com/h8kpln

So all is already there :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

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1 month 11 hours ago
  • Gavin's Avatar
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That could work but I restrict others from poking about in the back end: )

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4 weeks 9 hours ago
  • Michał's Avatar
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HI, Gavin.

Then you're the only one with the poker around to poke things in backend ^^
Nevertheless this is how the things are :)


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you

Please Log in or Create an account to join the conversation.

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