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Videos With Amazon s3 problems - Error loading this resource

6 years 7 months ago
Licenses:
JomSocial Active

Hello, we have some error in video loading from Amazon s3

, and the photo not showing too.
I wrote to Michal in Chat, and he recommended us to will write you for you will see our configuration in web page and amazon s3 account
I send you down private credentials
it´s posible you will help us
thanks in advanced
Jose Navarro

Attachments:
6 years 7 months ago
Licenses:

HI, Jose.

Thank you for contacting us.
Your configuration is fine. Videos are processing. There was just wrong bucket URL.
It should stay like this: <bucket>.s3.amazonaws.com
Please, check now.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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