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Video, photo and other links dont`t work

7 years 3 months ago
  • Igor's Avatar
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I`ve tried to connect to joomla site Tiline IV new version of JS.
Please see the corruption thinks there.
No effect for downloading photos and videos (buttons doesn’t work)
No effect for links in frontend panel (video, photo, groups, events).
I can`t leave comment, like any posts.
I didn’t see subdirectories in js menu
Please tell me, where is the mistake, if it possible
Thank you!

7 years 3 months ago
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Privet Igor.

Thank you for contacting us.

1. Posts on stream, commenting and liking them works: prntscr.com/ghr15e

2. Dropdown menu in JomSocial works as well: prntscr.com/ghr1dg

3. All links in main menu are clickable: prntscr.com/ghr21o or prntscr.com/ghr27p

4. Uploading photos works fine: prntscr.com/ghr2lj

Everything seems to be fine. Please, could you provide steps to replicate your issue? Or better make a screen cast to show what is wrong? One short film can stand for 1000 words :)

- Instead of saying: 'it's not working', explain the problem in detail.
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The following user(s) said Thank You: Igor
7 years 3 months ago
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Mozilla Firefox, IE11 - work properly
Edge, Chrome, Opera - not

how it could happen?
what the difference between Mozilla Firefox and Edge, Chrome, Opera?

7 years 3 months ago
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Privet Igor.

That issue is caused by JA Teline template.
I'll pass it to JA developers ASAP.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
7 years 3 months ago
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Hi guys,

I've updated some files:

/modules/mod_janewsticker/assets/script.js
/modules/mod_janewsticker/assets/script.rtl.js

/templates/ja_teline_iv_t3/tpls/blocks/head.php

And it's working now.

Try to clear browser's caches and test again.

Cheers!

The following user(s) said Thank You: Igor
7 years 3 months ago
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Hi, Saguaros
Thank you very much for your help.
Please check the new one bug... with JS toolbar menu...
Why it is on front?

Problem solved.

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7 years 3 months ago
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Privet Igor.

I'm sorry but I can't replicate your issue: prntscr.com/gjoh1k
What browser do you use?

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Igor
7 years 3 months ago
  • Igor's Avatar
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  • Igor
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Privet, Michał!
This bug... with JS toolbar menu was solved by myself.

7 years 3 months ago
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Privet Igor!

Great to hear that :)

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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