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cant upload video

6 years 6 months ago
Licenses:
JomSocial Active Socialize Expired

the module that opens when you click add video disappears when you try and press upload video. so i cant upload videos

6 years 6 months ago
Licenses:

HI.

Thank you for contacting us.
You may add videos in two places: at post box in activity stream and straight in the videos.
I tested bot on your site and both worked for me: prntscr.com/ggsuji
Please, could you elaborate (provide a printscreen)?


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- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
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- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 6 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

The photo uploading is working fine..


but you have issue when convert it... well, please provide me the FTP access, so I can inspect this issue further.

thank you!

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Moderators: Piotr Garasiński
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