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Wrong images when posting course link on Facebook in Guru Pro

6 years 9 months ago
Licenses:
JomSocial Active Socialize Active

Hello:

When posting a course link on Facebook for sharing a course, the image that appears has nothing to do with my course.

Example:

www.cesalud.com.mx/cursos/guruPrograms/1...ecnologia-salud.html

When posted on Facebook it display a PayPal icon instead of the course image. See attached image.



How can this be fixed?

Please advise.

Attachments:
6 years 9 months ago
Licenses:

Hi.

Thank you for contacting us.
When I sharing that course it get: prntscr.com/fv3rmx
Please, try again.

- Instead of saying: 'it's not working', explain the problem in detail.
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6 years 9 months ago
Licenses:
JomSocial Active Socialize Active

O believe that is exactly what I did.

E.J This is my course

www.cesalud.com.mx/cursos/left/ingenieri...ecnologia-salud.html

I post this link on my Facebook profile and it gets displayed with a PayPal Image as shown above.

The image, I believe should be either the banner or the avatar assign to the course isn't it?

This is the reason why I say it is not working.

I know this is the Joomsocial forum, but the support request submitted under Guru Pro, never get answered.

I provide the screenshot of the Facebook post.

How can I fit this problem?

Cheers

6 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi,

I also tried it and it doesnt show paypal on my FB, its showing like michal's post... I am not sure what is going on with your FB post.. :(

Attachments:
6 years 9 months ago
Licenses:
JomSocial Active Socialize Active

Thanks.

What image is guru pro supposedly be diplayin on posts?

Is it the site logo, the course image , the course avatar? Please advise so I can see why this post is displaying the Paypal link go and not any course related image.

Thanks

6 years 9 months ago
Licenses:

HI, Carlos.

Guru doesn't have og meta tags so FB crawler uses first image it founds on the page. First image is your logo :)
Try to scrap again URL you're trying to share: developers.facebook.com/tools/debug/

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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