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Video quality issue

6 years 10 months ago
Licenses:
JomSocial Active Socialize Active

When I uploaded a video direct through S3 bucket amazon it seems that is better quality than when uploading it through jomsocial. Could you please advice for the reason behind.

here is a video uploaded diretly to s3 bucket
s3.ap-south-1.amazonaws.com/students-ttc/Lecture_Mohamed.mp4

here the same video but uploaded through jomsocial
ttcstudents.s3.amazonaws.com/images/videos/486/ncIUziLZ1iw.mp4

6 years 10 months ago
Licenses:

Hi.

Thank you for contacting us.
Quality depends of FFMPEG and compression/conversion level it uses.
JomSocial doesn't convert videos - your server FFMPG library does.
You may set "Quantizer scale" in Backend -> Components -> JomSocial ->Videos -> Video settings: prntscr.com/flhldw
If that doesn't help, please, try to configure your FFMPEG directly.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
6 years 10 months ago
Licenses:
JomSocial Active Socialize Active

Hi Michał,
the first tip did not change any thing. regarding the second. is that to install FFMPEG first on my server to be able to configure it? what about zencoder that i use together with s3 amazon, has anything to do with the video quality. Can I use FFMPEG on my server together with s3 instead of zencoder?

6 years 10 months ago
Licenses:

HI.

If you use Zencoder that it sets video quality.
Please, check your Zencoder configuration or contact their support for better video quality.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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