Hi,

I'm trying to upload a personalized default pictures for male and female gender in backend and when I click on Save button it redirects to Jomsocialbackend mainpage. It happens the same with default avatar and default cover images.

Thanks for your support,

Hi Gerard,

Would you mind provide me the FTP access, please?

thank you!

I added this details.

Thanks for your support!

Is there any new about this issue?

Thanks!

Hi Gerard,

I just fix this, there is something wrong from Joomla library, not sure why.. the solution I hack the jomsocial files
administrator/components/com_community/views/themeprofile/tmpl/default.php
administrator/components/com_community/controllers/themeprofile.php

Hi DImas,

I tried to upload a new images and it doesn´tupload corrrectly. You can see that it creates a litthe miniature but it doesn't load it.

Thanks

Hi,

I re-upload the file and works fine. anyway would you mind provide me the sample avatar did you use, please?

thank you!

Hi DImas,

I attached the two images that I'm trying to upload by male and female default avatar.

Thanks!

Hi Dimas,

I detected that if I reconvert these two images in .PNG format and later I try to upload them trought Internet Exploret it works correctly. BUt when I have been tried to upload it throught Google Chrome it is not possible to do the task.

Thanks.

Hi,

With that image I get issue like this "Some images have been resized to a square shape. To avoid image distortion, please upload square avatars"

I changed to propotional size and should be fine then..the propotional size should be square, check my attachment