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Video uploaded suspended

6 years 11 months ago
  • Ivan's Avatar
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  • Ivan
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Hi,
if i try to upload a video, the video remain "suspended" and it's impossible to see it in the community.
Can you help me please?

best

Ivan

6 years 11 months ago
  • Dimas's Avatar
  • Dimas
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Hi Ivan,

You need install FFMPEG and setup cron job for making video upload works.. please you read this documentation documentation.jomsocial.com/wiki/Uploading_Video

If you need more help, please provide me backend and FTP access inside private fields on the first post.

thank you!

6 years 11 months ago
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Hi,
thank you for your reply!
I send you my FTP log in data, thank you very much!

Best

Ivan

6 years 11 months ago
  • Dimas's Avatar
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Hi,

Thank you for it, where is the backend username and password? and site URL address as well :)

thank you!

6 years 11 months ago
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Shure!

6 years 11 months ago
  • Dimas's Avatar
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HI Ivan,

You havent setup FFMPEG on your backend please you install FFMPEG and set it, and then fill FFMPEG path manually from Videos->Video setting.

thank you!

6 years 10 months ago
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Hi, thank you very much!
My host tell if it's possible to use AVCONV.
If it isn't possible, he can try to install FFMPEG

Thank you

Ivan

6 years 10 months ago
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Hi Ivan,

I am sorry not possible to use AVCONV, our library only provide FFMPEG..

If you dont have FFMPEG maybe you can use zencoder from amazon S3 documentation.jomsocial.com/wiki/ZenCode...mazon_S3_Integration

thank you!

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