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Video upload fails - Video is not shown in front end - same with photos

7 years 5 months ago
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ISSUE SUMMARY: When I upload a video, all the process seems to be good, but video is not shown in front end. In the dashboard video appears and I can play it.
For example this 3 latast videos.



In the front end this video doesn't appear in pending videos, latest videos, my videos.


Tested with WMV, MP4, AVI videos



Linked videos works fine ( tested with youtube video) (5 Awesome Tricks with Lighters)

Photos not shown in my photos


STEPS TO REPLICATE:
1 Login and go to videos
2 Add video
3 Upload video
4 Find local video and fill all the fields, and select member only.
5 Start upload an result is OK.
RESULT : No video in Frontend - My Videos or Latest videos or Pending videos
I can see video through dashboard.

EXPECTED RESULT
BROWSER

Attachments:
7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Lesión,

Would you mind provide me phpmyadmin access, please? I need to check the video status from it.

thank you!

7 years 5 months ago
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How can I send to you private ??

7 years 5 months ago
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How can I send to you private ??

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Please edit the first topic www.jomsocial.com/index.php?option=com_k...d=35601&mesid=170673 and put it on Misc.. or you can send it via Private Message on community page..

7 years 5 months ago
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Link is the message inself

7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi,

Please you try run this command on your terminal server

/usr/bin/ffmpeg -y -i /var/www/vhosts/lesionmedular.org/httpdocs/images/originalvideos/63/VmhpAorUz80.3gp -vcodec libx264 -strict -2 -crf 23 -s 480x360 /var/www/vhosts/lesionmedular.org/httpdocs/images/videos/63/t5aAIE4OZQd.mp4

what do you get from it?

thank you!

7 years 5 months ago
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7 years 5 months ago
  • Dimas's Avatar
  • Dimas
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Hi Lesion,

You have server problem when execute cron job, I always get this "

A communication error occurred: "Operation timed out"

so the it make the videos blocked, would you mind contact your sys-admin and tweak your site, please?

and actually the video precessing is working fine but cant continue to image thumb processing due that "Operation timed out" issue

thank you!

Moderators: Piotr Garasiński
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