Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
ISSUE SUMMARY:
while posting the pic from mobile it doesnt take location with photos and videos
STEPS TO REPLICATE:
1click pic from mobile tag location
2.upload it to profile page
3 not showing any location with photos
4
5
RESULT
not able to see the location
EXPECTED RESULT
it should atleast alllow tag location with photos videos
BROWSER
chrome
Thank you for contacting us.
Photos doesn't have location - album does. Just like video.
But it's only an additional field and won't capture your current location.
Mentioned file is not available if you use quick post method via post box.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you
No tutorial is needed as this option is available straight away :)
browse to photos and you should see "Create album" button at upper left.
When you click on it - you should see this:
snag.gy/1EO7PW.jpg
Actually you don't tag location, but just enter it.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you