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8 years 7 months ago
  • Jim's Avatar
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  • Jim
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JomSocial Active Socialize Expired

ISSUE SUMMARY:
When a member adds a profile photo several images are created. One is a small image that appears on the JS Photos module. If I click that small image a window opens with a 1024 x 1024 image displayed. Where do I change the size of the 1024x1024 image? I want it to be smaller.

Note: The original uploaded image was 300x300 so I guess the 1024x1024 would be different if the original was different. Still, I want the instructions on how to always make it smaller.

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
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8 years 7 months ago
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HI, Jim.

Thank you for contacting us.
I assign developer to explain this case.
He'll contact you soon.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Jim,

I cant access your site and get this error :

403 - This request is blocked by Admin Tools. Please change this message in the component's options.

Please you disable Admin Tools, so I can continue inspect the issue.

thank you!

8 years 7 months ago
  • Jim's Avatar
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  • Jim
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  • Posts: 40
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

You can now access the site. Sorry for the delay. I was called away for several days.

8 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Jim,

I just test it and the photo from "JS photos" module is looking fine here... what do you get on your end ? Please give us the screenshoot.



thank you!

Attachments:
8 years 7 months ago
  • Jim's Avatar
    Topic Author
  • Jim
  • Offline
  • Fresh Boarder
  • Posts: 40
  • Thank you received: 1
Licenses:
JomSocial Active Socialize Expired

Login to the front end and click the image pointed too in the attached file. I had manually changed the other images displayed.


Attachments:
8 years 7 months ago
  • Dimas's Avatar
  • Dimas
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Hi Jim,

Seems this is bug from us, thank you for point this anyway..

cheers!

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