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No image upload via Iphones

8 years 8 months ago
Licenses:
JomSocial Active Socialize Expired

ISSUE SUMMARY:
Mobile:

STEPS TO REPLICATE:
1 upload avatar or photo
2 add file
3



4
5
RESULT
EXPECTED RESULT
BROWSER


Iphone user tried to upload avatar with Iphone 5 and 6. When click "photo library" or "take photo" it goes back to the iphone's desktop. Uploading pictures or albums does the same thing. Android works well.

Attachments:
8 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Michael,

Maybe caused by iphone memory, and make your browse crashed, please you check on another iphone or restart you iphone and try again.

thank you!

8 years 7 months ago
Licenses:
JomSocial Active Socialize Expired

The lady who reported it is in Australia. Here memory is good, she cleared Safari cache and still same problem (iphone 5c). I also disabled the avatar force login. I checked on my wife's iphone 5c and everything works fine. Very Weird...

8 years 7 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Michael,

This is device issue, not jomsocial issue.. :) seems everything is fine on another iphone devices... maybe she has lot of photos on her photos library so it make the browser broken

thank you

Moderators: Piotr Garasiński
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