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Lost Photo Album Thumbnails

7 years 8 months ago
  • Tim's Avatar
    Topic Author
  • Tim
  • Offline
  • Fresh Boarder
  • Thank you received: 0
Licenses:
JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

ISSUE SUMMARY: Changed Photo creation limit and this deleted all Album Thumbnails


STEPS TO REPLICATE:
1 Admin
2 Photo Settings
3 Changed from 25 to 0
4 Saved
5
RESULT - all Thumbnails for Albums disppeared
EXPECTED RESULT - Thumbnails should

still be there
BROWSER - Chrome/Safari

7 years 8 months ago
Licenses:

Hi, Tim.

Thank you for contacting us.
Does this issue apply to all members or just your profile?
Did you tried to set it back to 25? Does it restore album covers?

You may also set manually new album covers imply by viewing photos and clicking "Set as album cover" option.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
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