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video upload error

8 years 9 months ago
Licenses:
JomSocial Active

hi guys
am uploading a 250mb mp4/h.264 codec video file. and getting this error

This video file type is not supported: application/force-download

i have not had this issue before as site has been set up to accept all types of videos.

any ideas whats wrong?

8 years 9 months ago
Licenses:

Hi,

please make sure your browser is uptodate, please compare it with firefox and chrome
let me know the result.

Regards

8 years 9 months ago
Licenses:
JomSocial Active

looks like a firefox issue.
i tried on chrome and the h2.64 codec worked.
i am on the latest firefox though :(

8 years 9 months ago
Licenses:

Hi,

just wanna make sure, are you using firefox 47.0.1?

Regards

8 years 9 months ago
Licenses:
JomSocial Active

confirmed. i am using firefox 47.0.1 and the error for any h.264/mp4 vids is that one i initially reported.

8 years 9 months ago
Licenses:

Hi,

could you please send me the video? to my email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I want make some test.

Regards

8 years 9 months ago
Licenses:
JomSocial Active

apologies for the delay albertus - got sidetracked on projects.

it seems as though its only firefox throwing up the errors - and i am on the absolute latest version of firefox available...

is there a fix so firefox users can upload videos?

thanks

Rob

8 years 9 months ago
Licenses:
JomSocial Active

apologies for the delay albertus - got sidetracked on projects.

it seems as though its only firefox throwing up the errors - and i am on the absolute latest version of firefox available...

is there a fix so firefox users can upload videos?

thanks

Rob

8 years 9 months ago
Licenses:
JomSocial Active

apologies for the delay albertus - got sidetracked on projects.

it seems as though its only firefox throwing up the errors - and i am on the absolute latest version of firefox available...

is there a fix so firefox users can upload videos?

thanks

Rob

8 years 8 months ago
Licenses:

Hi,

could you please send me that video to my email: This email address is being protected from spambots. You need JavaScript enabled to view it.
I need to make some test regarding your video.

Regards

8 years 8 months ago
Licenses:
JomSocial Active

here is a video file thats not uploading on firefox :)

www.dropbox.com/s/pj0esf92eoxzada/ijoomla_test.mp4?dl=0

8 years 8 months ago
Licenses:

Hi,

make sure your firefox having this plugin installed and enabled:
support.mozilla.org/en-US/kb/open-h264-plugin-firefox

with my firefox browser, I able to upload your video:



Regards

Attachments:
8 years 8 months ago
Licenses:
JomSocial Active

there isnt a given plugin for the afverage user... its sad to ask anything from them.... why do we have to ask them to be more than www.openh264.org/ which does not offer a good option???

8 years 8 months ago
Licenses:

Hi,

that plugin must included at firefor instalation. we no need to download and install it. not sure why this plugin not included at your installed firefox.

try to re-install your firefox by downloading latest veriosn.

if still cant, try this:
support.mozilla.org/en-US/questions/1013339

this is not jomsocial issue. but firefox issue :)

for more, please open new topic at:
support.mozilla.org

Regards

Moderators: Piotr Garasiński
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