ISSUE SUMMARY: When photos are uploaded in comments they are sideways


STEPS TO REPLICATE:
1 Post a photo in the comment section
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5
RESULT - photo is sideways
EXPECTED RESULT - photo should be upright
BROWSER - safari

Hi,

This is our defauilt design, for photos will be put on below the name, for text will be put on beside the name :)

thank you!

The actual photo itself is rotated 90 degrees. That beer can should be upright.

When the phone is held sideways the picture appears upright.

Oh I see, for this you can configure photos setting->set "Rotate Photos Automatically" to No

I changed the setting. Uploaded new pictures and it made no difference.

Hi,

Would you mind provide me sample photo please? please provide me the original source photo, you can upload to dropbox, instead upload it here..

thank you

dl.dropboxusercontent.com/u/398188/IMG_1030.jpg
dl.dropboxusercontent.com/u/398188/IMG_1031.jpg

Hi,

I just test these photos on your site, and it seems fine for me..

It must only occur if loaded directly from a phone. I am using an iPhone and is still occurs if I upload from my phone upright into a comment. I posted the same picture from my phone to the post you created and it is still sideways

i test upload comment from mobile, and this is what I get

I have better narrowed down the issue and tested on an android device and an iPhone device.

On my site the "Rotate photos automatically" function is not being applied to photos in comments.

When I turn the function off, the photos in the main post are rotated incorrectly. Turning the function on solves the problem for the main post but not for the comments.

Hi Jonathan,

Thank you for the news, I will post this to our bug list.

Cheers!
Dimas