Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.
uploaded videos won't be showed right away - they need to be converted.
Why they are not converted? Because you need to configure cron job to convert them automatically or execute cron manually in Backend -> Components -> Jomscoial _> Monitor -> Mail queue -> Execute cron (button upper right).
If video still won't be converted it may men:
- you provided wrong path to FFMPEG on your server (contact your hosting provider for right one)
- FFMPEG library installed on your server is too old (a very common issue). Contact your hosting provider to upgrade it to latest version
- or other unspecified issues that need to be investigated separately
Regarding your second issue, Please post a printscreen as I checked your video pages and no issue was present.
- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.
- Use the "Thank You" feature on any post that helped you