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Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

Video settings

8 years 1 month ago
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Why not open videos in full screen on google chrome?

Attachments:
8 years 1 month ago
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Hi, Bernardo.

Please provide us working administrator credentials.
I can't login to your site.
Please, edit your first post and add credentials to corresponding fields.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 1 month ago
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JomSocial Expired Socialize Expired

ok tell me your email

8 years 1 month ago
Licenses:

HI, Bernardo.

Please, don't send them via email.
Just edit your first post here.
You'll see a protected (not displayed publicly) fields to provide site credentials.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 1 month ago
Licenses:
JomSocial Expired Socialize Expired

ok

8 years 1 month ago
Licenses:

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 1 month ago
Licenses:
JomSocial Expired Socialize Expired

Try now

8 years 1 month ago
Licenses:

Hi, Bernardo.

This is uploaded video, I presume...
When I try to watch it under Chrome direct on stream I get: i.imgur.com/jhYk2FW.png
When I click on "video" text in post I have modal window: i.imgur.com/dEfgvQK.png and there I'm able to watch it full screen...

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
8 years 1 month ago
Licenses:
JomSocial Expired Socialize Expired

For me the video still has the same problem when amplified

Attachments:
8 years 1 month ago
Licenses:

Hi,

its a but on Chrome browser.
please wait for the fix.

Regards

8 years 1 month ago
Licenses:

Hi,

here the fix:

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unzip and put the files at:
/components/com_community/templates/jomsocial/assets/css/style.css
/components/com_community/templates/jomsocial/assets/css/style.rtl.css
/components/com_community/templates/jomsocial/scss/components/_media.scss

Regards

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The following user(s) said Thank You: Bernardo
Moderators: Piotr Garasiński
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