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Upgraded to VPS, installed everything but No Videos

10 years 7 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

ISSUE SUMMARY:
We upgraded to a vps, we followed about everything you request for videos to work on the website, we got the paths but nothing shows on the front end..
we can see the videos in the back end but not in the front..
Please look into this for us.
We are now desperate.

STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

10 years 7 months ago
Licenses:

Hi.

Videos can't be converted: i.imgur.com/DZt99uX.png
Please, contact with your hosting support and ask what FFMPEG version do you have installed on your VPS.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 7 months ago
Licenses:
JomSocial Active iSEO Expired Socialize Expired

Hello,
This is what they sent me:
fittnett@serv01 [/]# /usr/bin/ffmpeg --version
ffmpeg version 0.7.5, Copyright (c) 2000-2011 the FFmpeg developers
built on May 8 2013 09:41:07 with gcc 4.1.2 20080704 (Red Hat 4.1.2-50)

fittnett@serv01 [/]# /bin/flvtool2 --version
FLVTool2 1.0.6
Copyright (c) 2005-2007 Norman Timmler (inlet media e.K., Hamburg, Germany)
Get the latest version from www.inlet-media.de/flvtool2
This program is published under the BSD license.

10 years 7 months ago
Licenses:

Hi, Fittnett.

Your FFMPEG library is too old:
ffmpeg version 0.7.5

Current version is: 3.0.

Please, upgrade it to most recent version. 2.5 and up should work.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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