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Cannot change avatar

10 years 7 months ago
Licenses:
JomSocial Expired

Hello,
I haven't uploaded avatar during the registration process so I was assigned with default one.
Now it is not possible to upload a new one. I tried this menu item:
index.php?option=com_community&view=profile&task=uploadAvatar

Avatar appears and input select appears as well. However, nothing happens if I click "select".
Can you help?

P.S. Now menu in administration area stopped working.
I cannot edit my domain. But the testing site is this:
www.kompulze.cz/Sportbook/administrator

10 years 7 months ago
Licenses:

Hi,

I need to access your site backend as joomla super user access level.
please edit your first post at this topic and put valid credentials information at site info form section (private)

I need it for debugging purpose.

Regards

10 years 7 months ago
Licenses:
JomSocial Expired

Edited, thank you for help in advance

10 years 7 months ago
Licenses:

Hi,

the issue from your template it self:
www.kompulze.cz/Sportbook/templates/sablona/js/template.js at line 13

TypeError: $(...).tooltip is not a function

please try to remove that file first from that location.

Regards

10 years 7 months ago
Licenses:
JomSocial Expired

Hello,
I removed that file but the problem is still there.

And "template.js" is not my file it came with the template. I don't understand why should I remove it. ????

Thank you for your support

10 years 7 months ago
Licenses:

Hi,

please edit your first post. after click "edit" button, you can see site info form. please put FTP access detail at there. I need it for debugging purpose.
your site got many javascript error regarding that template file. and even your joomla backend has an issue with menu. I cant go any where at backend.

Regards

10 years 7 months ago
Licenses:
JomSocial Expired

Added, thank you

10 years 7 months ago
Licenses:

Hi,

there is an issue with joomla bootstrap version. seem at your site not using original version from joomla.
I revert back that bootstrap to joomla version. now you administrator menu issue has been gone.

and for frontpage issue. if you using protostar template, the avatar upload issue will be gone.
only with your custom template got some error. seem your template is a custom made from protostar template.

please remember what customization that you made. maybe some code was deleted.

Regards

Moderators: Piotr Garasiński
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