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Youtube videos do not play - link says "javascript"

9 years 2 months ago
  • Alex N.'s Avatar
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  • Alex N.
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ISSUE SUMMARY:
Since a recent JomSocial upgrade, videos no longer play. The link to play the video just says "javascript:" and nothing happens.

STEPS TO REPLICATE:
1http://zdorovio.com/video/1110-andy/video/1983-o-tomatnoj-paste-i-ketchupe
2Click to try to play the video.
3 Nothing happens
3
4
5
RESULT
EXPECTED RESULT
Video should play.
BROWSER
firefox 44/0/2

9 years 2 months ago
Licenses:

Hi, Alex.

I'm sorry but I can't access your site backend.
I can't bypass htaccess protection.
Please, edit your first post and provide htaccess credentials.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
  • Alex N.'s Avatar
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Michal,
Appologies, I wrote the htaccess passwords in the site access comments line but added them in the required fields as well.
Regards,
Alex

9 years 2 months ago
Licenses:

Hi, Alex.

This issue is caused by your current template.
Do a simple test.
Switch your current template with Joomla! default template "Protostar" (you'll need to didable your Gantry template and clear Joomla! cache).

I just tried this few minutes ago and each video was playable - play button appeared on each video.

You should contact with template developers

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
  • Alex N.'s Avatar
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  • Alex N.
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Michal,

Yes, the video runs when current template is switched off but we have the same setups on other sites (like masteriya.com - ticket #154960 - you could check it yourself as all site access credentials are still there) and there everything is fine with the same template used. So we wonder if this bug is caused by something else and not the gantry template.

Regards,

Alex

9 years 2 months ago
Licenses:

Hi, Alex.

There are slight differences.
The only main difference was slider module. But even if I disabled it - video wasn't playable.
So now, the only fact we have is that it works under Joomla! default template.

Please, contact with template developer to take a look.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
The following user(s) said Thank You: Alex N.
9 years 2 months ago
  • Alex N.'s Avatar
    Topic Author
  • Alex N.
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  • Fresh Boarder
  • Posts: 12
  • Thank you received: 0
Licenses:
JomSocial Active

Here is the resolution of this story from the gantry support team github.com/gantry/gantry5/issues/1158

The issue is that you have a <noscript> tag injected in the <head> element. <noscript> is a DOM element and is not allowed in the head, it should go in the body.

Once we corrected that - video started to work again properly

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