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2 errors; change pictures/avatari or click on Photo/Group

9 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

Hello,

I have this errors when i use jomsocial :
1) i Can't upload a picture or an avatar (nothing happens after the end of the download)
2) when i click on Group/Photo/Events links on my profil page, i always go back to my profil page.
you can see this link in youtube for the errors : youtu.be/p9cS06TPmz8
3) Override doesn't work in iJoomla Installer(i put the Licence Key but i can't save it)

Many Thanks for your help
Best Regards

BROWSER
Firefox 44.0.2 under Windows 10 64
Chrome 48.0.2564.109 Windows 10 64

9 years 2 months ago
Licenses:

Hi,

1)
about avatar upload. please turn of this plugins from joomla plugins manager at backend
Community - SIMGallery
System - SIMGallery

2)
please read this: documentation.jomsocial.com/wiki/Toolbar_Explained
common mistake. at joomla menu manager > NEW MENUS, and edit "Mon Profil", changing it into "jomsocial home"

3)
please download new jomsocial package from jomsocial.com > my account. unzip that jomsocial package. you will find ijoomlainstaller package. and install it from joomla extensions manager (for re-install). and if the issue still exist. please open new topic for that.

Regards

9 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

Hi,

1)
OK for avatar but i always the same error when i want to post a picture (and i have desactivated all plugins/component SimGallery)

2)
I have changed the name but no change when when i click on Group/Photo/Events links on my profil page, i always go back to my profil page (with a change of the url...).
please read this: documentation.jomsocial.com/wiki/Toolbar_Explained
common mistake. at joomla menu manager > NEW MENUS, and edit "Mon Profil", changing it into "jomsocial home"


3)
I have reinstalled the "iJoomla-Installer-Updater" but nothing changed (can't override or keep the licence key)
please download new jomsocial package from jomsocial.com > my account. unzip that jomsocial package. you will find ijoomlainstaller package. and install it from joomla extensions manager (for re-install). and if the issue still exist. please open new topic for that.

Many Thanks for your help
Regards

9 years 2 months ago
Licenses:

Hi,

1)
I cant login to administrator any more, please edit your first post at put valid credentials information at site info section:

Your IP Address [180.254.225.88] is temporary BLOCKED by this website.
Reason: Failed login attempt limit has been reached.
You will be blocked until 24 February 2016 04:08:34. 

2)
menu title can anything like what you want. but the important thing is a menu type:


3)
please open new topic under billing issue.

Regards

Attachments:
9 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

Hi,

1) I just put your IP in White list. Try again with the password indicated further.
OK for avatar but i always the same error when i want to post a picture (and i have desactivated all plugins/component SimGallery)

2) Works Now

3)I have created a new Topic for that a new topic under billing issue.

Many Thanks for your help
Regards

9 years 2 months ago
Licenses:

Hi,

could you please what kind of issue that happening at post a picture?
I tried to replicate it. but I cant find any issue:





please elaborate more.

Regards

Attachments:
9 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

Hello,

The error happens when i try to post a photo in Activity Stream (not when i dowload a photo in photo place).
In Fact i use an other extension (Simgallery 5.06) to download the photo (but the extension "SIMGallery" was disable when you tried).
I asked to the support of SIMGALLERY, he give me this answer :
"That's not a SIMGallery issue. I disabled the SIMGallery component and all its plugins, and I still can't post pictures on the JomSocial activity stream.
SIMGallery is functioning properly though. If you go to gaya's SIMGallery wall photos www.ekonomos [...]tos&uid=617 you will see all the photos I have posted on gaya's JomSocial wall. This means the photos are actually in JomSocial's database, but for some reason JomSocial is not showing them on the activity stream
."
May you help me please
Many Thanks
Best Regard
Arnaud

9 years 2 months ago
Licenses:

Hi,

could you please provide me URL and screenshot for the page that you mean. because here the look of jomsocial front page at you site:



I can replicate it at that page. please elaborate more.

Regards

Attachments:
9 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

this is a youtube video who explains the issue in the profile's user :
www.ekonomos.org/mon-profil

youtu.be/ZNoImw20Elo

Many Thanks for your help

9 years 2 months ago
Licenses:

Hi,

please goto jomsocial backend > configuration > user points, and activate activity state for Photo Upload.
after that. try to share new photo again.

Regards

9 years 2 months ago
Licenses:
JomSocial Active Socialize Expired

No change after activation of "activity state for Photo Upload" (see attached file)

Attachments:
9 years 2 months ago
Licenses:

Hi,

after activated, please try to post new photo. I just tried it, and it works:


prev activities stream will not appear, because activity state was disabled. only new one will works.

Regards

Attachments:
Moderators: Piotr Garasiński
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