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Avtar images not uploaded cover picture also not uploading there is issue..

9 years 2 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
there is an issue with avatar upload and cover picture change and also modify cover picture

Please check on Test Instance
i. e.
joomlatest.showflipper.com/
STEPS TO REPLICATE:
1. joomlatest.showflipper.com/
2. login with <removed for security reason>
after login click on my-show
and check modifying avtar
2
3
4
5
RESULT
EXPECTED RESULT
BROWSER

9 years 2 months ago
Licenses:

Hi.

I'm sorry but I can't access your site: i.imgur.com/8B5vRKf.png


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
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- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
Licenses:
JomSocial Expired

you have entered wrong user name and password

<removed for security reason>

9 years 2 months ago
Licenses:

HI.

Please, upgrade access fo this profile to Super User. I need access to backend.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
Licenses:
JomSocial Expired

joomlatest.showflipper.com/administrator

<removed for security reason>

9 years 2 months ago
Licenses:
JomSocial Expired

Please check it and let us know about issue

9 years 2 months ago
Licenses:
JomSocial Expired

joomlatest.showflipper.com/administrator

i have emailed you the details

9 years 2 months ago
Licenses:
JomSocial Expired

Please check i have given to you backend credentials please read messages

9 years 2 months ago
Licenses:

HI.

You customized JomSocial files.
Could you restore original files? At least those related with Profiles?

i.imgur.com/ShxfF4Y.png


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
Licenses:
JomSocial Expired

We have did the customizations... it will take time to do it again so is there any other solution to get issue resolved without restoring files

9 years 2 months ago
Licenses:
JomSocial Expired

We have replaced all original files, still its not working let us know whats the exact issue....
if you need code access we will provide you......

9 years 2 months ago
Licenses:

Hi.

I assign developer to this thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
9 years 2 months ago
Licenses:

Hi,

sorry, your issue not clear for me. could you please elaborate more?
I able to changing cover and avatar at profile page by uploading new image files.





Regards

Attachments:
Moderators: Piotr Garasiński
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