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video comment not working anymore in activity stream

9 years 3 months ago
Licenses:
JomSocial Active

after update to 4.1.5 you can´t write a comment for a video in the activity stream. After a refresh of the page, the comments are gone. Only if you write a comment directly on the video site - you can see the comment after refresh.


STEPS TO REPLICATE:
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RESULT
EXPECTED RESULT
BROWSER

9 years 3 months ago
Licenses:

Hi,

I need FTP access, please edit your first post at this topic and put credentials information at site info section (private)
seem the issue from 3rd party extension that not compatible with jomsocial. need time to find it.

Regards

9 years 3 months ago
Licenses:
JomSocial Active

Hi Albertus,

i have just added the information you need.

Thank you

9 years 3 months ago
Licenses:

Hi,

strange. there is no issue with the code. could you please provide me cpanel access detail I need to have a look at database.

Regards

9 years 3 months ago
Licenses:

Hi,

there are 3rd party activities stream. e.g: hat sich gerade eingeloggt
from where that come from?

do you have any customization at jomsocial files?

Regards

9 years 3 months ago
Licenses:
JomSocial Active

Albertus wrote: Hi,

there are 3rd party activities stream. e.g: hat sich gerade eingeloggt
from where that come from?

do you have any customization at jomsocial files?

Regards

there are the informations for the 3rd party plugin. i did no customization at js files.

Attachments:
9 years 3 months ago
Licenses:
JomSocial Active

Albertus wrote: Hi,

strange. there is no issue with the code. could you please provide me cpanel access detail I need to have a look at database.

Regards

you will find the information at site info section now

thx :-)

9 years 3 months ago
Licenses:

Hi,

could you please upgrade your jomsocial into 4.1.6?
if the issue still exist, I need to download your site by using Akeeba Backup.
I need to make local copy for debugging purpose. because at debugging process it can damaging your site.

I need your permission first.

Regards

9 years 3 months ago
Licenses:
JomSocial Active

I have made the upgrade to 4.1.6.. but the issue still exist. ..

I found something interesting:
the issue only exist for comment videos from groups... If I post a video by myself - you can comment on it. And the videos from groups are not linked in the activity stream as well. Helps this?

You can make a local copy for debugging purpose - but please take into account that after debugging process all files have to be deleted on your local computer so that we can comply with the provisions of the data protection regulations. THANK YOU!

9 years 3 months ago
Licenses:

Hi,

I confirmed this is a valid bug. please wait for the fix

Regards

9 years 2 months ago
Licenses:
JomSocial Active

any news?

9 years 2 months ago
Licenses:

Hi,

the issue still on ongoing. developer still on it. complex issue.
sorry for this inconvenience. I will let you know when fixed.

Regards

9 years 2 months ago
Licenses:

Hi,

now I cannot log in to site backend. please unblock Jomsocial account at your site. I need to inspect backend configuration.

Regards

9 years 2 months ago
Licenses:
JomSocial Active

I ´ve done it Now you can log in again.. thought you didn´t need the account anymore... sorry

Moderators: Piotr Garasiński
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