ISSUE SUMMARY:
I can't upload video file avi and other files too.

STEPS TO REPLICATE:
1 upload video
2
3
4
5
RESULT

Hi Saovry,

could you please edit your post and provide me valid super admin access detail?
this issue can be from "incorrect" configuration at joomla side.

please try have a look at joomla backend > media > content > options

Regards

I edit already and provided to you about correct username and password.

Could you config allow webm, mkv, flv, vob, ogv, ogg, avi, drc, wmv, mpg, mp4, DRM, m4p, mp2, mpeg, m2v, mpeg, 3gp, and other video files can upload

thank...

Hi,

strange. seem there is an issue with server or folder permission. could you please provide me FTP access detail?
I need it for debugging purpose.

Regards

I updated my misc information at my first post already so you can see my ftp and control panel log in in there...

thank

Hi,

the issue with server permission.

by default, all created folders will having folder permission as 755. that mean all folders only write-able by owner only.
so that folder user and group must same as apache user and group

as you can see sub folders under:
/var/www/html/images/originalvideos
having 755 permission and root/root as user/group

file upload failed because apache seem not running as root. or you need to changing default folder user and group into www-data
not sure about this, you need to asking your server support about it.

for temporary fix I set 777 to all sub folders under originalvideos, that no safe.

please coordinate with server support about it.

Regards

Because I use an unmanaged server so my server support can't do any thing for me. It is depend on us...
Before the folder permission is 755 when I go to System-->System Information--->Folder Permission and my folder Unwritable like below

Hi,

Do you about Linux administration before using VPS?
the folders and files under /var/www/ must having www-data group not Root.
if Root, your folders will unwritable.

here the doc about how to put www-data under site web root.
serverfault.com/questions/6895/whats-the...user-www-data-in-var

maybe you can googling for other tutorial.

I will not touching your server, because this is jomsocial support, not server support.

Regards

I use linux with centos and it is VPS.
My site root is /var/www/html
If I follow your doc, it will help me to fix it

Hi,

that doc suitable for ubuntu. but not 100% with centos. centos server "more annoying" because have many restrictions for security reasons.
mostly that some one not having deep experience with linux administration will not using centos.

based on my experience, every VPS provider always having technical support. but you need to pay them based on hour rate.
maybe you can ask them about that.

Regards

I follow this doc support.rackspace.com/how-to/how-to-add-...nt-root-permissions/
Now my folder can write...
Could you test to upload one video if some thing still wrong or not?

Hi,

video uploaded:

To install FFmpeg, do I need to install all the package or I just install Flvtool2 and FFMPEG?

Hi,

better all. because we dont know what needs in future.

Regards