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Photo Move to Another Album "Undefined Error"

10 years 9 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
Hello, a member of my website reported when he was moving a photo from one album to another he would encounter an "undefined error". Then none of the albums would load any pictures and would once again present the "undefined error". After a few minutes the error would clear but would still be present when he tried to access or move another photo to another album.

STEPS TO REPLICATE:
1. Select a picture and select "move to another album" under "options"
2. Select the album and click "yes"
3. Most of the time you will encounter the "undefined error" if not try moving another picture to another album.
4. If you encounter the error try clicking on a photo category you will most likely encounter the same error.
5
RESULT
EXPECTED RESULT
BROWSER

Attachments:
10 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jordan,

I just test it and its working fine.




Anyway, can you provide me the sample user and sample album to test it? maybe it only happens on special case user / album.

thank you

Attachments:
10 years 9 months ago
Licenses:
JomSocial Expired

Hi Dimas,

When moving the photos you uploaded back and forth it works fine. However, the other photos within the other albums are causing this error. When you mean "Sample User" and "Sample Album" are you needing the name of the member?

I'm sorry I'm not sure I understand.

Thanks for your help thus far!

Jordan

10 years 9 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jordan,

I mean, i need your sample user because this issue is working on my account and my album.. maybe this issue only happens on your album.

"the other photos within the other albums are causing this error"
nah that part I dont understand, maybe if you can show me the video it will be great :)

thank you

10 years 9 months ago
Licenses:
JomSocial Expired

Hey Dimas,

I've updated the login credentials try it using that account.

Thanks,

Jordan

10 years 8 months ago
  • Dimas's Avatar
  • Dimas
  • Visitor
  • Thank you received: 0
Licenses:

Hi Jordan,

I just test it again, and everything is fine as well




thank you!

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Moderators: Piotr Garasiński
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