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Video upload error

10 years 9 months ago
Licenses:
JomSocial Active

ISSUE SUMMARY:
-(200) http error

STEPS TO REPLICATE:
1 Login
2 Click Videos
3 Upload Video
4 Add Video
5 Attempts upload and shows pop error

FTP has been disabled to the public but can be enabled upon request.

10 years 9 months ago
Licenses:
JomSocial Active

Sorry I was logged in and logged out. :)

10 years 9 months ago
Licenses:
JomSocial Active

Come on guys... What does -200 even mean. That does not exist as a server error code, it is a success code for http when 200 so all your telling me is -200 meaning unsuccessfully with not a log any darn log we have. Let's stick to standards and ont create our own error codes. that is so frustrating when your told something that makes no darn sense.

10 years 9 months ago
Licenses:

Hi, Gerard.

It seems you have issues in database:

<span>1054</span>Unknown column 'eventid' in 'field list' SQL=INSERT INTO `pyq5v_community_videos
`
(`title`,`description`,`creator`,`creator_type`,`created`,`permissions`,`category_id`,`hits`,`published
`,`path`,`groupid`,`storage`,`location`,`filesize`,`eventid`) VALUES
('drop','test drop','247','user','2016-01-07 09:09:44','10','30','0','1','images/originalvideos/247/Zs79eL0lO9z
.avi','0','file','','0.64','0')

Enter your database with PHPmyAdmin and check table: _community_videos. It seems it lack eventid column. So you need to create it manually.

Use SQL from here: www.jomsocial.com/forum/installation/305...rror-in-links#148541 but change table prefix to your own.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:
JomSocial Active

Okay, so how come this is cross effective to all web sites? Is it with an update issue or what? This is effected all JS web sites on our my hosting servers. That is 30 plus web sites.... :(

10 years 9 months ago
Licenses:
JomSocial Active

but it worked!! I'd rather do that than spin my gears!!

10 years 9 months ago
Licenses:
JomSocial Active

That's not the issue, because 28 others still have eventid

10 years 9 months ago
Licenses:
JomSocial Active

What did do you to make it work before I craw the server for user logs activity.

10 years 9 months ago
Licenses:

Hi, Gerard.

This could be related with previous upgrade.
I'm not sure... few users reported similar issue (you may find their posts using forum search options). But most users didn't have this issue.
So it may happen randomly depending on server environment... that's just a guess.

Please, edit your first post and provide access to PHPmyAdmin. I'll take a look into your database.
If you can't provide me access - can I install extension in your Joomla! that allow me to edit database?


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 9 months ago
Licenses:
JomSocial Active

Well... I set up a brand new VPS, Installed all requirements for JS and yet the error still exist. I don't know what JS thinks their doing but I want money back if you can't report to me that this is a bug or if you can't fix it. You fixed one a said it had something to do with the tables... I went back into my backups and the table had always existed.........

10 years 9 months ago
Licenses:

HI, Gerard.

I think it's to early to request a refund as I didn’t said that "we can't fix it" or anything.
I asked you to grant us access to db... what you did.
Now I see that "eventid" is present in _community_videos table.

Then i uploaded test video drop.avi

i.imgur.com/rvtF3Vk.png

It was uploaded successfully: i.imgur.com/ntPNW98.png

Now it needs to be converted. But cron job can't do that: i.imgur.com/GfT9Hvw.png

So to sum things up:

1. You reported issue with video UPLOADING
2. Issue was solved as I was able to upload video successfully
3. Video is not converted - but that's DIFFERENT issue than reported originally in this thread.

So if issue reported in this thread was solved, please, let's focus on conversion issue. To do that, please open new thread.


- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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