Notice

The forum is in read only mode.

Support Forum

Welcome! Support Forums have been reactivated
Welcome the Technical Support section. Help us in assisting you by providing us with a concise and descriptive elaboration of your issues. Be specific and if possible, provide us with a step-by-step instruction in replicating your problem.

hello

10 years 10 months ago
  • hugo's Avatar
    Topic Author
  • hugo
  • Offline
  • Fresh Boarder
  • Posts: 83
  • Thank you received: 2
Licenses:
JomSocial Expired Socialize Expired

how it works?
how does it work?
what does it mean?
-
Fetch Thumbnail
New video thumbnail successfully fetched.
-
where it is published
-
attached image

Attachments:
10 years 10 months ago
Licenses:

Hi, Hugo.

This feature is used to restore or create video thumbnail.
It is used when video is converted but creating video thumbnail failed for some reason.
Then you use this feature to create it - it's displayed as video thumbnail.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 10 months ago
  • hugo's Avatar
    Topic Author
  • hugo
  • Offline
  • Fresh Boarder
  • Posts: 83
  • Thank you received: 2
Licenses:
JomSocial Expired Socialize Expired

but where you have to show?
reason for failure
solve
you should arrange
You should work properly

10 years 10 months ago
Licenses:

Hi, Hugo.

I don't understand why you don't understand. I've clearly said: it restores video thumbnail.
If thumbnail is fine restoring will bring the same result as original... so you won't notice any change.
This feature is used when video thumbnail creation failed for some reason during video conversion.

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
Powered by Kunena Forum

Join 180,000 websites creating Amazing communities

JomSocial is the most complete, easy-to-use addon that turns Joomla CMS into a
full -fledged, social networking site

TRY NOW BUY NOW

About Us

Our product

Support

Contact Us

Site Policies

Elsewhere

© JomSocial.com All Rights Reserved