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Several image problems

9 years 6 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:
When opening de photos-page, it says that there are no photo albums available. And then, when I wanna open "My images", i get an Internal Server Error.

STEPS TO REPLICATE:
1. Going to photos - No images displayed
2. Opening my photos - Internal Server Error

RESULT: no images and a Internal Server Error
EXPECTED RESULT: that uploaded images are displayed and that "My images" can be opened.
BROWSER: Every browser

9 years 6 months ago
Licenses:

Hi,

could you please provide me FTP access detail.
not sure why extplorer not working properly at your site.

please edit your first post at this topic and put at site info form, that private.

Regards

9 years 6 months ago
Licenses:
JomSocial Expired

Thanks for your answer, I have added the FTP access details.

9 years 6 months ago
Licenses:

Hi,

could you please upgrade it to jomsocial 4.1.3
if the issue still exist after that. I need to debugging it at that latest version.

Regards

9 years 6 months ago
Licenses:
JomSocial Expired

Hey,

thanks for your answer.
I've updated to 4.1.3, but unfortunately the issues are still there.

Regards

9 years 6 months ago
Licenses:

Hi,

really sorry. I little bit confuse because your site not in English.
there is no issue with my photos, all photos, etc page. that pages only showing tha albums that created by user, not system.
if you create new group, it will have 3 albums by default: cover, stream and avatar. same thing with events and users.
that default albums created by system.

I hope you understand with it. that by design.

you can put user voice at here:
uservoice.jomsocial.com/forums/101561-jo...ial-feature-requests

Regards

9 years 6 months ago
Licenses:
JomSocial Expired

Hey,

thanks for your answer.

When I open "My images", I still get an Internal Server Error.

Thanks for your help.
Regards

9 years 6 months ago
Licenses:

Hi,

can you give me a link for that error?
I cant replicate it:





and please have a look at server error log. all Internal Server Error must be related with server issue.
I need the error detail to located the issue.

Regards

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Moderators: Piotr Garasiński
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