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Video don't play

10 years 11 months ago
  • Saovry's Avatar
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  • Saovry
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I get the problem with video on my site like this video www.youtube.com/watch?v=adtUIcJ4hz4&feature=youtu.be

- Why the processor loading to play video doesn't load center or middle on the stream, it shows at the bottom.
- My wife and my son in the video seem tall more than out side the video. Could you tell me, how could I keep the original width and height after one video uploaded into the my site.
- Why the link doesn't bring me to display video automatic. The link bring me to the stream.

I am not sure about my setting cron job at my vps corrects or not? I selected at System user is root



because I get alter email from my vps


- What does it mean?

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10 years 11 months ago
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Hi,

- that video loading because the video using HTTP protocol (not streaming), the player from 3rd party library, jomsocial cant control it.
- if you upload the video that not having same ration 4:3 (your current setting) that video will not propositional.
- please send me the link at the email. the video ratio depend with video settings at jomsocial backend.

and about that cron job email that from your VPS it self. you can turn off that email. that email only for notification. you can asking your VPS support about how to turn off that email.

Regards

10 years 11 months ago
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I sent one email to you at www.jomsocial.com/community

thank for your helping

10 years 10 months ago
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Hi,

could you please send me the video that having "original width and height" issue?
send it to This email address is being protected from spambots. You need JavaScript enabled to view it.

I want have a look that video ratio, and trying it at my test site.

Regards

10 years 10 months ago
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I sent to you already.
sorry that you can't login. Now those username and password should work

10 years 10 months ago
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Hi,

I mean the video file that you upload it. I want have a look the orignal file and wanna try to upload at my test site.
that you sent only video link. that video has been converted. not original any more.

Regards

10 years 10 months ago
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Oh, I see. Those videos upload from my Iphone 5 and the videos file are at home. If you have Iphone 5 and you record and them upload.

10 years 10 months ago
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Check your email and I sent to you already...

10 years 10 months ago
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Hi,

I marked this as confirmed bug. but the issue not from jomsocial, its from FFMPEG it self.
let me discuss with the team first what can we do.

and please make sure you are using latest version of FFMPEG. and try to changing video settings at your phone

Regards

10 years 9 months ago
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Hi,

here the fix, make sure you are using jomsocial 4.1.4:

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unzip it and put it at:
/administrator/components/com_community/views/configuration/view.html.php
/components/com_community/libraries/videos.php

you need to select the video size first at jomsocial video setting at backend

after that, try to upload new video

Regards

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Moderators: Piotr Garasiński
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