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Unable to upload Avatar during registration or after registration

10 years 11 months ago
  • Arthur's Avatar
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  • Arthur
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ISSUE SUMMARY:
Unable to upload Avatar during registration or after registration

STEPS TO REPLICATE:
1 Register a new account. Complete registration process until you reach the avatar portion.
2 Choose an image to upload

RESULT:
Screen sits there. Have to click on skip to cont.

EXPECTED RESULT
Screen asking to crop thumbnail should be next.

BROWSER
Chrome.

This also happens for users already registered. If I try to upload an avatar to my admin account, it never appears.

10 years 11 months ago
  • Dimas's Avatar
  • Dimas
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Hi Arthur,

You should set menu "My Photos" as public for fixing this, or you create new menu and set it to "All photos" page give access for public.

I hope it will help.

cheers!

10 years 11 months ago
  • Arthur's Avatar
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I don't understand that one. Did something change in the newer versions? If the user isn't logged in, why would I want "My Photos" to show?

So if I create a new menu and called it All Photos. Make it public. What photos will be shown? And can I hide this without messing with permissions?

10 years 11 months ago
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I just changed 'My Photos' to public but I still can not change my avatar photo.

10 years 11 months ago
  • Dimas's Avatar
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Hi Arthur,

I just test it and its fine..



thank you

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10 years 11 months ago
  • Arthur's Avatar
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Try as a registered user. Does not work for me. Can you also answer what I asked concerning the menu? Can it be hidden and this still works?

10 years 11 months ago
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Ok this seems to be an issue using Chrome. I tried with FF and it worked for me too. Did you try with Chrome?

10 years 11 months ago
  • Dimas's Avatar
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i am using with chrome, bit slow there, you need wait a bit

10 years 11 months ago
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I waited for 5mins, nothing. I have version Version 46.0.2490.86. Which are you using?

10 years 11 months ago
  • Dimas's Avatar
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using the latest version 46.0.2490.86 (64-bit), please you try on another PC

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