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Video Does Not Play In Stream

10 years 11 months ago
  • Steven's Avatar
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  • Steven
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JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

ISSUE SUMMARY: When a video is in a stream, hosted on S3, it does not play. However, if you go to the video directly, under the video menu option, it plays fine. I first noticed this issue as of JomSocial 4.1.2...but it could have started before that.


STEPS TO REPLICATE:
1. Attempt to play a video that is embedded in the stream.
2
3
4
5
RESULT - Does not play...stays black.
EXPECTED RESULT - Should play video...as it used to in previous versions of JomSocial.
BROWSER - Chrome.

Attachments:
10 years 11 months ago
  • Dimas's Avatar
  • Dimas
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Hi Steven,

I need access to your backend, so I can check the configuration and test this..

thank you!

10 years 11 months ago
  • Steven's Avatar
    Topic Author
  • Steven
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  • Fresh Boarder
  • Posts: 50
  • Thank you received: 3
Licenses:
JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

Dimas,

I would prefer not to grant direct access to the back-end. Is this issue not occurring in your testing?

Please advise.

Thank you and Blessings,
Steven

10 years 11 months ago
  • Dimas's Avatar
  • Dimas
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Hi Steven,

Yes this is working fine on our end.



thank you!

Attachments:
10 years 11 months ago
  • Steven's Avatar
    Topic Author
  • Steven
  • Offline
  • Fresh Boarder
  • Posts: 50
  • Thank you received: 3
Licenses:
JomSocial Active AdAgency Expired iSEO Expired Socialize Expired

Support,

I uploaded a new video and it works fine. It is only previously uploaded videos that appear to have the issue.

Thank you,
Steven

Moderators: Piotr Garasiński
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