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Sorry the system needs a proper id to process

10 years 11 months ago
Licenses:
JomSocial Active

Hi,

I've Jomsocial working in my site. When users want to upload a photo in their profiles, system don't allow to.

There is a error message "Sorry the system needs a proper id to process".

I've looked for in antoher topics of the similar issues but I can't find the solution.

We have a Amazon EC2. We don't have Cpanel, FTP or PHPmyadmin. Sorry.

Could you help me?

10 years 11 months ago
Licenses:

Hi, Rosa Maria.

I'm sorry but you're using outdated and unsupported version of JomSocial: i.imgur.com/1VhSF7D.png
Please, upgrade to latest version: 4.1.1

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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