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Upload high resolution images

10 years 11 months ago
Licenses:
JomSocial Expired

ISSUE SUMMARY:

When i am uploading high resolution image in your jomsocial network. It's not working and show black image. This problem to face many customer. so please solve this problem.

Attachment WelcometoSocialPants2015-10-2616-22-09.png not found



Attachment jomsocial-error.png not found



RESULT
EXPECTED RESULT
BROWSER

Attachments:
10 years 11 months ago
Licenses:

HI, Lauren.

Your issue is caused by too low memory set on your server. Please, change your server settings to recommended: i.prntscr.com/5a649827d99045b39d1ceb2e05cb43c3.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
10 years 11 months ago
Licenses:
JomSocial Expired

I have changed memory limit is still the same and I have checked your demo site which also has the same problem.
Please find the attachment.

Attachment demo.jpg not found

Attachments:
10 years 11 months ago
Licenses:

Hi, Lauren.

Could you send me that high resolution photo at michael [at] ijoomla.com?
I'll test it.

I've tried with my own high resolution photo that has over 13 MB:

i.imgur.com/n2S1dz9.png
i.prntscr.com/0aae1ab8245948ca8fd4bf9ca4cb3f34.png

It works fine... so let me test your photo.

i.prntscr.com/2a5bae1c481b4584a5524022c1f5f1b2.png
i.imgur.com/rhUJdmj.png

- Instead of saying: 'it's not working', explain the problem in detail.
- Screenshots with the URL visible in them and the problem marked are more than welcome.
- Tell us how to replicate the problem, we can't fix it if we can't find it.
- Make sure that your site/server meets JomSocial System Requirements
- Make sure to setup JomSocial Cron Job
- Always provide us with access details to the backend and ftp. We need it to debug problems.
- If you have a similar problem, but a solution you found isn't working, open a new thread instead of 'merging' with an existing one.

- Use the "Thank You" feature on any post that helped you
Moderators: Piotr Garasiński
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