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Photos Tollbar not available on tablets as it's viewable only on hover

11 years 1 week ago
  • John's Avatar
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ISSUE SUMMARY: When you open a photo it shows in the photo viewer which is as expected, if you hover over the photo display you get the menu to ,view album, tag etc but the problem when viewing on a tablet is that there is no hover for tablets so you cannot get to this menu. It needs a touch code in so if it's a tablet and you touch the photo area the menu stays visible for you to choose an option. Or the best solution would be to have this menu show all the time under the photo section then no troubles for anyone.


STEPS TO REPLICATE:
1 Go to a photo and open it
2 Move over the photo and the menu appears
3 Now do the same on a tablet
4 You will see you cannot reach this menu
5
RESULT
EXPECTED RESULT
BROWSER

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11 years 1 week ago
  • Dimas's Avatar
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Hi John,

You right, that part is hard to be showing on mobile/tablet device.. I will report this..
for time being you can change the method open photo to "same window", edit it on Photo setting from backend

cheers!

11 years 1 week ago
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Hi John

can you please advise what is the device you are testing this with

Here's how it looks on the iPhone



This is iPad in panorama orientation


And finaly, iPad in portrait orientation


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11 years 6 days ago
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Hi Sinisa, yes the device viewing on is a Microsoft Surface 2 tablet. Everything else shows up fine except the toolbar along the bottom.

11 years 4 days ago
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Dimas I had a thought that I might be able to change the CSS from display none to display:block!important so it's always visible no matter what it's on. I went to the CSS and made the change but did not seem to take effect. I removed the line for display none then added mine underneath like this
.joms-popup__option { display:block!important }

Can you advise how better to do this or why that would not take effect, thanks.

I have since put it back how it was as the default and would be interested in your reply.

11 years 1 day ago
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For time being you can add this code on your css file,

.joms-popup__option { display:block !important }

and wait our solution in the future.. seems this issue only happens on surface..

thank you

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